The battery life for Whistle depends greatly on a lot of different factors, primarily how much time your dog spends at home, and how often you are tracking. If your dog spends most of their time within range of the WiFi network at home, the battery will last the longest. We recommend to charge at 25% or less, the app will notify you when the battery is low.

No, The Whistle Switch needs a cellular connection with AT&T’s LTE network in order to provide locations while away from home

In order to find a balance between helpful updates and prolonged battery life, the Whistle is not real-time. Whistle is an assisted-GPS device, which means it uses information from both AT&T cellular towers and satellites to triangulate its position and report it to you

This is typically an issue when the tracker is near a WiFi "dead zone."  Not all homes are built with the same materials, so if your device finds one of these WiFi "dead zones", the GPS accuracy can also be affected, placing your pet's location outside of your Safe Place

Tap on the Human tab, then select the option for setting up a new Whistle. You’ll have the option to choose your existing pet profile and keep the same subscription

No, your Whistle tracker is like a miniature cell phone for your dog! As such, it requires its own cellular plan, but is separate from the plan you have for your own phone. Whistle leverages AT&T’s 4G network to provide you the greatest coverage and fastest response, but you don’t need to be an AT&T customer to use Whistle. Your 360 subscription plan takes care of the cellular connection, so you can keep on adventuring with no interruptions