Whistle™

Yes, you’ll need a subscription so your Whistle™ Health can connect to the cellular service needed to collect your pet’s data. You can choose a monthly plan for $9.95, a 1-year plan for $60.00, or a 2-year plan for $108

It can last up to two weeks on a single charge. But we recommend charging once it hits 25%. Battery life is also affected by WiFi and network coverage, so keep that in mind if you have a shaky connection. Your USB charger will bring your Whistle™ Health back to a full charge in about 90 minutes.

Technically speaking, we use a three-axis accelerometer to estimate the total amount of energy your pet used each minute. Then we use that energy estimate to determine if your dog is resting, wandering around the house, or in full squirrel chase mode.

TLDR: We learn from your pet’s behavior over time and use that
data to understand their activity levels.

Short answer: sensors and a lot of measuring. Your Whistle™ Health has sensors that take 150 measurements of your dog’s motion every second. We then use our behavior detection algorithms, courtesy of our partners at Pet Insight Project, to detect specific movements like scratching or licking.

We use a device called a three-axis accelerometer. It senses how much your pet is moving, up to 50 times per second. We use that data from tens of thousands of pets to create an algorithm that accurately calculates a distance estimate.

If you’re already subscribed to a plan, click "I already have a plan" on the Choose a Whistle Plan page.

Tap on the Human tab in the app, then select the option to set up a new Whistle collar. You’ll have the option to choose your existing pet profile and subscription.

Nope, that’s what your subscription plan covers. Whistle uses the AT&T 4G LTE network, but you can use the Whistle app on any smartphone, no matter your plan.

WHISTLE™ Health is a Bluetooth device, which means that it requires a close-proximity connection to your mobile phone in order to sync updates with the app. We recommend syncing often by opening your mobile app within eyesight of the WHISTLE™ Health device to get the most updated data about your pet.

You can think of your pet’s WHISTLE™ Health device as an always-on watchful companion that gathers your pet’s activities and syncs them all to your phone at once so you can get an updated picture of their overall health. It translates everything your dog has been doing throughout the day into an easy to digest format that makes it easy to track overall trends. WHISTLE™ Health speaks both “dog” and “data” fluently, and keeps tabs on your pet’s activities so you don’t miss a thing!  

Bluetooth ranges can vary depending on interference from everyday objects such as walls, doors, electronics, and home appliances. If you and your dog are in the same room, move the WHISTLE™ device to a clear line of sight and open your app. You should see the LED on the device blinking as the data syncs to your mobile device. Depending on how long it’s been since the last sync, the upload may take several minutes to complete.

Your WHISTLE™ Health will track your dog’s health and activity metrics accurately in any orientation, as long as it is attached to your dog’s collar and not another accessory like a harness or leash. WHISTLE™’s algorithms account for 360 degree rotation around a dog’s neck to ensure every run, roll, and rub is captured!

WHISTLE™ uses the most advanced artificial intelligence in petcare to translate high-fidelity data into actionable health insights. We deliver pet parent decision support by processing, calibrating, and analyzing data in the cloud over a 24 hour period. As a result of this intensive processing and analytics, health metrics will appear for the previous day’s insights, characterizing daily changes.

In order to establish a baseline of your dog’s unique behavior and lifestyle, WHISTLE™ collects calibration data over the course of a 7 day period. Once a baseline is established, WHISTLE™ can then provide insights regarding any new changes in your dog’s behavior relative to the baseline.

If you see a drop in your dog’s Wellness Score, no need to panic! Your dog may just be feeling a little extra tired. This could be resting after a very active day, bad weather, or a change to your daily routine. A one-day dip in your dog’s Wellness Score is a great opportunity to take your pet for a brisk walk or play some fetch! However, if you notice that your dog’s Wellness Score is dropping over several days and your dog appears lethargic, listless, or otherwise under the weather, it may be time to visit a veterinarian.